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INDIAN MOTORCYCLE

CENTRE D'AIDE

9/15/2020
Updating Maps and Software for Indian Motorcycle Ride Command

For more information, view a PDF version of the Software and Maps Update procedure or visit ridecommand.indianmotorcycle.com.

Updating Indian Motorcycle Software for Touring and Bagger Models
On your computer:

1. Go to ridecommand.indianmotorcycle.com and log in or create an account. Those links can be found in the upper-right corner.

Log in and create account
 

2. If this is your first time logging in, register your motorcycle using the Vehicle Identification Number (VIN).

3. Once logged in, scroll to the bottom of the screen to and click on the UPDATE VEHICLE SOFTWARE link.
Software link

4. Use the links on the left-hand side of the page to download the latest software to a USB flash drive (file cannot be in a folder).

Update links

For 2020 Touring and Bagger motorcycles, updated software includes Apple CarPlay® integration for models equipped with navigation. Pairing a Bluetooth® headset to the motorcycle and plugging in (via USB) your CarPlay®-equipped phone will provide access to Apple Music®, maps, message sending via Siri and more through the Ride Command screen. 

The Connected Services let you view if your motorcycle subscribed to live traffic, live weather and connected destination search. 

To view the right updates for your motorcycle's display, click CHANGE in the upper-right corner. A pop-out window will appear with the display options. 

choose your display

On your motorcycle:

1. Connect USB drive (with new software downloaded) to USB cable in storage compartment above display.

2. Go to the settings menu on your Ride Command display. To get there, touch the Indian Motorcycle button at the top of the screen.

Ride Command

3. After you’ve accessed the drop-down menu, hit the settings button in the upper right corner.

Drop down menu

4. Under the general settings menu, scroll down and select UPDATE SOFTWARE.

Update Software

5. Select the software file and follow the on-screen instructions. This may take a few minutes to complete.

Note that UPDATE SOFTWARE under the general settings menu also will show you the current version of software installed on your Ride Command display. This file name includes the date, in this case June 28, 2017.

Software version

FTR 1200 Software Update
To update the software on model year 2019 and newer FTR 1200 models with a 4.3-inch Ride Command display:

1. Download the update from the Ride Command website. A wired internet connection is recommended, if available.

2. The downloaded file does not need to be opened or run on your computer. It only needs to be copied to a USB drive.

3. Save the update file to a removable USB drive. FAT32 or exFAT format is supported.

4. Plug the USB drive into your vehicle's USB port and turn on the display.

5. Push the APP TRAY hard button in the middle of the left side of the screen. Then press SETTINGS.

6. Press GENERAL, the second tab from the left.

7. Scroll down to UPDATE SOFTWARE.

8. Select the file you want to install. "Newest" will be automatically displayed next to the newest version detected on the USB drive.

9. The display will reboot and install the software.

Updating Indian Motorcycle Maps
On your motorcycle:

1. Connect USB drive to USB cable in storage compartment above display.

2. Go to the settings menu on your Ride Command display. To get there, touch the Indian Motorcycle button at the top of the screen.

Ride Command

3. After you’ve accessed the drop-down menu, hit the settings button in the upper right corner.

Settings button

4. Under the general settings menu, scroll down and select UPDATE MAPS.

Map update

5. Select CREATE KEY in pop-up menu. Disconnect USB when completed.

On your computer:

1. Connect USB drive (with key on it) to computer, visit ridecommand.indianmotorcycle.com and log in or create an account.

Log in and create account
 

2. Once logged in, scroll to the bottom of the screen to and click on the UPDATE VEHICLE SOFTWARE link.
Software link

3. Launch the Map Update application on your computer, available for Windows or Mac, at the top of the screen.

Map links
 

4. Follow the instructions in the Map Update application. When it is finished, remove the USB drive.

Return to your motorcycle:

1. Reconnect USB drive to USB cable in storage compartment above display.

2. Go to the settings menu and select UPDATE MAPS.

3. Select UPDATE MAPS in pop-up menu and follow on-screen instructions. This may take up to 30 minutes to complete.

Note that UPDATE MAPS under the general settings menu also will show you the current version of maps installed on your Ride Command display. This file name includes the date, in this case March 1, 2017.

Map version

NOTE: If an invalid file error or invalid map update error occurs, it may be due to a bad USB drive or an error during the download. Try a new USB drive. If the same error occurs, download from a wired connection instead of over WiFi. If problems persist, contact Customer Service at 877-204-3697.

Apple CarPlay® and Apple Music® are registered trademarks of Apple Inc.
Bluetooth® is a registered trademark of Bluetooth Sig, Inc.