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INDIAN MOTORCYCLE
CENTRE D'AIDE
1/4/2022

RIDE COMMAND+

RIDE COMMAND+, formerly known as Connected Services, is available on model year 2020 and newer Indian Motorcycles with a cell modem/connectivity and a 7-Inch or 4-Inch Touchscreen Display. 

RIDE COMMAND+ is a subscription-based service. Upon purchase of a new vehicle, your bike includes complimentary one- or two-year access to RIDE COMMAND+, depending on the platform. At the end of the complimentary period, RIDE COMMAND+ must be renewed on a yearly basis.  
 
RIDE COMMAND+ offers the following features: 
  • Weather/Traffic Overlay: Takes the navigation experience to the next level with live traffic and weather data right on the navigation screen.
  • Intuitive Destination Search: Improves the ability to search for destinations by providing more points of interest near the rider and gives address recommendations without the need to type the full address in the search box.
  • Over-the-Air Updates: Allows riders to receive new software notices on the display and update with the simple touch of the screen.
  • Speed Limit Overlay (7-Inch display only): Gives riders the convenience of having visibility to the speed limit on the road they are traveling right on the navigation screen during an active route.
  • Vehicle Locator (7-Inch display only): The vehicle locator feature provides riders with an added sense of security by being able to see the location of your bike the last time it was turned on right from the Indian Ride Command app or website.
  • Vehicle Health (7-inch display only): Allows rider to view key vehicle health information from the Ride Command app or website like odometer, fuel level, fuel range and tire pressure.
  • Planned Ride Transfer from App/Web to bike (7-inch display only): Transfer planned rides and waypoints from Ride Command app or website to the bike seamlessly without the use of USB.

FREQUENTLY-ASKED QUESTIONS

How can I tell if my vehicle has RIDE COMMAND+? 

1. Log in to your Indian Motorcycle RIDE COMMAND account. 

2. From the Home page, select MAP & SOFTWARE UPDATES from the left side of the screen. Or from the Garage page, select MAPS & SOFTWARE UPDATES. 

3. Select the Touring and Bagger option or the Chief option, depending on which vehicle you have. Note: RIDE COMMAND+ is not available on model year 2019 and older vehicles or on the FTR 1200. 

4. Select the RENEW SUBSCRIPTION tab. This will take you to a screen, shown below, where you can: 

a) Renew or start your RIDE COMMAND+ subscription

b) Check the status of your subscription

Your subscription expiration date will show at the bottom of the screen. 

RIDE COMMAND+ status

How do I renew RIDE COMMAND+? 
To renew your RIDE COMMAND+ subscription, purchase part number 2830610 if based in the U.S., or part number 2889644 if based in Canada. 

For more information, read Renewing a Ride Command+ Subscription

How do I purchase RIDE COMMAND+ if my vehicle did not come with a cellular modem? 
Purchase the RIDE COMMAND Navigation and Apple CarPlay Bundle, part number 2884468 if based in the U.S., and and part number 2884420 if based in Canada. This upgrade package includes a cellular modem, RIDE COMMAND navigation and Apple CarPlay capability.

How do I download the latest software? 
For vehicles with connectivity, accept the software install requests when the vehicle display prompts you to do so. 

For vehicles that are not connected, follow these steps: 

1. Download the file at the following link: https://ridecommand.indianmotorcycle.com/display/PII-7-IND/region/world/subregion/world/download/software.

2. The downloaded file does not run or need to be opened on your computer, it only needs to be copied to a USB drive.

3. Save the update file to a 1gb or larger removable USB drive. FAT32 or exFAT format is supported. The download will not succeed if the drive is not properly formatted or is not large enough for the software package.

4. Plug in the USB drive into your vehicle's USB port and turn on the touchscreen.

5. Press the App Tray button at the bottom of the screen.

6. Press SETTINGS.

7. Press GENERAL from the tabs on the top of the screen.

8. Scroll down to UPDATE SOFTWARE. 

9. Select the file you want to install. NEWEST will be automatically displayed next to the newest version detected on the USB drive.

10. Confirm installation process by tapping on INSTALL button.

What vehicles come factory-equipped with RIDE COMMAND+? 

Refer to the the chart below to determine which vehicles are factory-equipped with RIDE COMMAND+

Model Year Model Free Trial Period
2020

Chieftain Dark Horse, Limited & Elite

Roadmaster, Roadmaster Dark Horse, Limited & Elite

Challenger Dark Horse & Limited

2 years
2021

Chieftain Dark Horse, Limited & Elite

Roadmaster, Roadmaster Dark Horse, Limited & Jack Daniels

Challenger Dark Horse & Limited

2 years
2022

Chieftain Dark Horse & Limited

Roadmaster, Roadmaster Dark Horse & Limited

Challenger Dark Horse, Limited & Jack Daniels

Chief Dark Horse

Chief Bobber Dark Horse

Super Chief Limited

1 year

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